StS Operations Updates

**SPHERE LEAD:**

Jen D

(Kerry T)

**UPDATE:**

(Mon-Jul-12-21) Marc P

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- Operations Lead, Jen D, and anyone she enlists, begin documenting the bare minimum guidelines for successful operations. They should ideally address each of the Sofi links going outward from Operations. - Find minimalistic operations guidelines from small service co-ops. (Kerry and Marc can ask Jon Walker, a team member in W.I.S.E.R Net.)

6->2 🔴

- We need an explicit understanding of the work that needs doing so we can divide it up.

- We must set a cadence that fits with the resources available.

- Some form of commitment based management is going to be essential. See Commitment Template

- The weekly meetings are a great place to check for breakdowns and to make new requests and offers. See Templates Index

6->7 🔴

- When Sphere Leads each begin to provide reports to the weekly meeting, we will have adequate information for control (guidance, steering).

- A volunteer organization will be very sensitive to culture. It will be an ongoing challenge to manage day-to-day and not push too hard on volunteers. - Since many of the local projects that result form StS influence will be volunteer as well, this gives us a motivation to figure this out and model it for our clients.

- As more team members assume responsibility this link will become critical. It is like the relationship between the COO and the CEO of an organization. I do think that the use of FedWiki and Sofi can keep everyone up to date and the weekly meeting can provide informed decision making.

6->8 🔴

- Have detailed negotiations around each milestone with the people needed to accomplish the milestone. - Adjust timeline to match resources. Missing dates is demoralizing.

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Operations management involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in meeting customer requirements.

https://en.m.wikipedia.org/wiki/Operations_management HEIGHT 400