# SPHERE LEAD:
Kerry (Mick)
# UPDATE: (Mon-Jul-12-21) Marc
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1->2 🔴
- Don't accept more participants than we have staff capacity and skills for.
1->3 🔴
- I think that we need to have a formal feedback mechanism from customer interaction and it should feed through Structure into Creativity and Development sphere and affect everything we do.
1->4 🔴
- This link will work when we have developed products and services.