7->4

S7 Q2 We are providing adequate resources for effective customer contact. (7->4)

>*--(4->7) S4 Q5 We are achieving our sales goals.*

.

**STATUS** - COLOR * [x] Green = Agree * [ ] Red = Disagree * [ ] Blue = Don't know

**EVIDENCE:**

Kerry: - If I define the customer as participants in "See the Systems" then I have no contact with them right now.

(Sat-Jul-17-21) Marc: - Kerry is making contact with plenty of clients for the Trials development phase of StS. We have as much work as we can do at this stage of our development.

**SUGGESTIONS:**

Kerry: - I need to do some market research and consult some potential participants in the target space.

(Sat-Jul-17-21) Marc:

- As we become clear about the actual offerings (during and after some Trials than we will need to add resources to support recruitment and engagement of staff, facilitators, mentors, partners, and participants.

- This will be a real challenge. But for the moment we are resourcing (Kerry) what is need in this phase.