11->4

S11 Q2 Our culture fosters a high quality customer contact process. (11->4)

>*--(4->11) S4 Q6 Our sales activities reflect positively on our organization's Culture.*

.

**STATUS** - COLOR * [ ] Green = Agree * [x] Red = Disagree * [ ] Blue = Don't know

**EVIDENCE:** Kerry: - It doesn't exist.

(Wed-Jul-14-21) Marc: - Kerry is finding partner organizations and Trial sites for learning and design. These are not really standard customer contacts.

**SUGGESTIONS:**

(Wed-Jul-14-21) Marc: - We have do develop products and services before this can go green.