Is about observation (engagement): Literally noticing things. To notice things we have to be engaged, alert and aware of our environment and what is happening right now. We have to be present in our minds rather than preoccupied with the past or the future or somewhere else we need to be. It involves all our senses and our feelings. It is about seeing rather than simply looking. In the modern world the provision of information has increased reliance on systems and leads to less openness. Devices (such as smart phones) lead us to engage more in the virtual world and less in the real world. The internet provides an enormous amount of data and it is easy to access. The question remains what is worth noticing and what is simply “crap” to be filtered out. Time series (Behaviour over Time) graphs are a useful tool. They need to be sufficiently long term and presented in a format which invites questions rather than disguising/hiding potential issues. Young children are very good at observation. It is a natural skill. In a command and control (conforming, box ticking) culture this is a skill which is not developed or rewarded. Many schools and organisations have this cultural influence and over time adults lose this skill through lack of practice. Over time we can redevelop our sensitivity and skill in this area.