3->1

S3 Q1 We actively gather feedback from our customers to improve our services. (3->1)

>*--(1->3) S1 Q2 Customers give us their feedback and suggestions.*

.

**STATUS** - COLOR * [ ] Green = Agree * [x] Red = Disagree * [ ] Blue = Don't know

**EVIDENCE:**

Kerry: - Not done yet!

**SUGGESTIONS:**

Kerry: - Needs to be incorporated.

(Wed-Jul-14-21) Marc: - Manage NES Customer Feedback